Value - Our customers are interviewed to determine their requirements based on redundancy, performance, growth and budget. Products are available for a monthly fee which includes our basic 24x7 managed monitoring. Outsourcing product for a monthly fee allows customers to avoid huge upfront costs associated with buying expensive capital equipment.

Best in Breed - AutoWorld partners with best in breed product vendors to offer the most robust and functional solution available in the Co-location data center environment. Our commitment is to offer the best possible solution to meet the technical requirements of each installation. AutoWorld's product architecture approach offers our customer's solutions, which we have deployed in over 250, managed service product installations in Co-location. 

Some of AutoWorld.com Solutions Include:

• 24 x 7 x 365 System Engineer on call for first line of support on your machine(s)
  
• 8AM to 6PM Monday through Friday - 2 Hour response time
  
• All other times including Holidays - 4 Hour response time
  
• TCP/IP and Basic Network Configuration
  
• Virtual IP Aliasing up to a Class C
  
• Configure machine to your specs enabling you to reach it remotely
  
• Operating System Installation & Maintenance
  
• All engineers are certified for most Operating Systems (NT, IRIX, Solaris, Linux, FreeBSD, HP/UX)
  
• Simple Security Audit
  
• Kernel Reconfiguration
  
• Re-install of OS
  
• Troubleshoot hardware system malfunction
  
• All system hardware will be replaced at no additional integration fees. The actual cost of replacement parts are covered on rental servers only. In the event of hardware malfunction, any parts needed will be quoted by Web Zone for non-rental systems. If you wish to send spare parts, we will install them at no additional charge.
  
• Standard Hardware Installations
  
• Tape Units
  
• Disk Drives
  
• CD-ROM
  
• Memory
  
• Mother Boards
  
• Standard software installation - First Time Setup (Please NOTE. We will install most software provided you have a valid RTU; any advanced configurations will be looked at on a case by case basis. Software mentioned below will be configured at no additional charge based on your specs. Please see "What Is NOT Covered" for specific software that requires integration charges"
  
• Sendmail with Anti SPAM for one domain
  
• Exchange Server
  
• BIND for one domain
  
• Apache and one Apache Virtual Server
  
• IIS including Option Pack 4 and one IIS Virtual Server
  
• PC Anywhere
  
• Web Trends
  
• Postgress (Initial install only)
  
• MS SQL (Initial install only)
  
• Cold Fusion
  
• Tape Backup
  
• Tape Rotation on existing Customer Tape Drive